Thomas Cook offers holidaymakers GP appointments on their smartphone through comparison website MoneySuperMarket.com

MoneySuperMarket is providing customers with the chance to see a doctor on their mobile phone whilst they’re abroad on holiday, through a new partnership with Thomas Cook and digital health company Now Healthcare Group.

Holidaymakers who purchase Thomas Cook travel insurance through the price comparison website will be provided with access to the Now GP smartphone app, a ground-breaking digital health service that connects patients to UK-based doctors via video call, for the duration of their holiday.

The mobile health service is staffed by fully-qualified, MRCGP-certified doctors and allows patients to browse through a list of available GPs and schedule an appointment at a time to suit them. This allows holidaymakers to travel safe in the knowledge that in the unfortunate event of illness, face-to-face consultations with a UK-based, English-speaking doctor via video call are easily accessible.

The exciting new partnership aims to boost confidence among travellers and alleviate any potential cause for concern, with medical advice available via the app both in and out of the EU. Furthermore, if treatment is required to combat any prolonged periods of illness, electronic prescriptions and advice notes can be made available to collect from any local pharmacy.

The Now GP app is the first mobile health app to be proven to work on an international scale, hosting successful video consultations in Europe, North America, Asia and the Middle East. This new partnership with MoneySuperMarket and Thomas Cook extends Now Healthcare Group’s current coverage over two million people, and is another key step towards the company’s ultimate goal of covering 25 million people by the end of 2017.

With statistics finding that one in five of us fall ill when holidaying abroad, Now GP is a fantastic travel benefit for Thomas Cook and MoneySuperMarket customers, particularly for families. Consultations are available for the duration of their time abroad, and the app is free to download for iOS and Android devices.

Founder and CEO of Now Healthcare Group, Lee Dentith, said:

“We’re delighted to offer the use of the Now GP app to customers who purchase Thomas Cook travel insurance through MoneySupermarket.com. Falling ill on holiday can be a real worry and a big problem for families, so by providing quick and easy access for people to speak to a doctor back home we’re helping to make holiday healthcare more convenient so people can enjoy their holidays hassle-free.”

Zena Carter, head of travel insurance at MoneySuperMarket, commented:

“We’re really pleased to be partnering with Thomas Cook and Now Healthcare Group on this project. For holidaymakers, having the security of knowing they can reach a UK doctor quickly, in the unforeseen scenario that they or someone within their party do fall ill on holiday, is something that cannot be underestimated.”

Purchase your travel insurance cover through MoneySuperMarket here: https://www.moneysupermarket.com/travel-insurance/enquiry/


Now GP Named ‘App of the Week’

Following the announcement of our exciting new mHealth partnership with Thomas Cook, we’re delighted to announce that Now GP has been declared ‘App of the Week’ by The Sunday People:

“This lets you speak to an English-speaking UK-based doctor while you go through a video consultation while you are abroad. It can be used in countries both in and out of the EU. Electronic prescriptions can be made available to collect from any local pharmacy.”sunday people app of week now gp

This fantastic achievement for Now GP and the Now Healthcare Group is complimented by more major national press coverage, with news of our new travel partnership with Thomas Cook also reported by The Telegraph, The i, The Mirror as well as several major travel and digital healthcare publications.

In case you missed the news, we’ve partnered with Thomas Cook to provide people on holiday with free access to the Now GP app. Customers with Thomas Cook travel insurance can connect to a doctor through remote video consultation via our smartphone app for advice, diagnosis and prescriptions when they fall ill whilst on holiday.

You can read the full story here.


Keep up to date with the latest Now GP news by following us on Twitter.


Heading on Holiday? Take a Doctor with You with Thomas Cook

Europe’s largest mobile healthcare partnership will connect holidaymakers to a UK-based doctor whilst abroad with the Now GP smartphone app


 

Thomas Cook has partnered with Now Healthcare Group to become the first travel company to offer customers access to Now GP. The mobile health app connects holidaymakers to UK doctors remotely whilst abroad, providing an enhanced level of care and an even greater peace of mind.

Aiming to boost confidence among travellers and alleviating any cause for concern, medical advice can be sought via smartphone video consultation. If treatment is required, electronic prescriptions can be issued by Now GP and collected from any local EU pharmacy, or used outside the EU for advice purposes.

The partnership, which is the largest mHealth contract in Europe, expands Now GP’s total customer base to over 1 million patients, cementing its status as Europe’s clear market leader in the ever-growing digital health industry.

Now GP has been proven to work on an international scale, recently becoming the only mHealth app to host successful consultations in Europe, North America, the Middle East and Asia. Now, Thomas Cook customers will be able to speak to a doctor back home at the touch of a button via secure, encrypted cloud-based video call.

Those who have taken out an insurance policy with Thomas Cook (through White Horse Insurance Ireland Ltd) can connect with their choice of qualified, male or female English-speaking doctor online. Customers can travel safe in the knowledge that in the event of illness, face-to-face consultations with a GP via video calls are guaranteed within 10 minutes of a request being made.

With recent statistics have finding that one in five of us fall ill when holidaying abroad, Now GP is a fantastic travel benefit for Thomas Cook customers, particularly for families. Consultations are free for the duration of their time abroad, and the app is free to download for iOS and Android devices.

Raising the benchmark among its competitors, Thomas Cook’s newly improved insurance policy reflects the tour operator’s commitment to customer welfare, experience and satisfaction.

Chris Mottershead, Managing Director at Thomas Cook says: “Now GP is a great enhancement to our insurance policy and enables our customers to travel abroad with an even greater peace of mind. Customer welfare and satisfaction is very much at the heart of what we do and it’s through listening to customer feedback that we decided to improve our offering.  We hope that our customers feel even further protected by having free access to an NHS-qualified GP from anywhere in the world where they can connect to the internet.”

Founder & CEO of Now Healthcare Group, Lee Dentith, said: “Now Healthcare Group is thrilled to have partnered with Thomas Cook to provide its customers with a convenient and accessible solution to falling ill or having health concerns whilst on holiday. Those insured by Thomas Cook will be able to connect to a doctor based back in the UK from their smartphone, with our team of qualified GPs able to diagnose them remotely and arrange for medicines to be prescribed from local pharmacies.”

 


 

For the latest mHealth and company news, follow @NowGP on Twitter.