Lee Dentith Speaks to Forbes

Entrepreneurship and investment journalist, Jay Kim, recently caught up with our Founder and CEO Lee Dentith in an exclusive interview published for global business magazine Forbes.

Discussing the growing role of health technology and the story behind Lee’s founding of Now Healthcare Group, as well as the company’s plans for the future, the article certainly makes for compelling reading for those with an interest in the digital health sector.

Read Lee’s interview with Forbes in full here.


The Importance of Telehealth for Cancer Survivors

In his latest blog, CEO & Founder of Now Healthcare Group Lee Dentith discusses a new study from the University of Surrey which has explored the benefits of telehealth and remote care for cancer survivors.

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It’s always encouraging to read about more positive developments in the digital health industry, and recently a fascinating study concerning telehealth and cancer survivors caught my eye.

The study, conducted by researchers at The University of Surrey, revealed that the overwhelming majority of cancer survivors find the use of telehealth as a way of communicating with nurses and other healthcare professionals to be “positive and worthwhile.”


To continue reading this story please visit the Now Healthcare Group website.

The Importance of Telehealth for Cancer Survivors


The Role of Digital Healthcare in the NHS

In his latest blog, CEO & Founder of Now GP’s parent company Now Healthcare Group, Lee Dentith, discusses our status as the DigitalHealth.London Accelerator’s only telehealth provider and our ambitions to integrate our technology into the National Health Service.

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NHS Digital: It’s been a pleasure to be involved with NHS Digital at recent events, where I’ve enjoyed a number of exciting discussions with some of our fellow Accelerator partners.


I was delighted to recently come across news of a new “Accelerated Access Review” report, which recognises the role of DigitalHealth.London in accelerating the adoption of digital innovation in healthcare. This positive report is testament to the incredible work being done through the DigitalHealth.London Accelerator scheme, which Now Healthcare Group (Now GP/Dr Now) is so proud to be a part of.

The report, commissioned by the government and led by an independent chair, championed the new Accelerator scheme and its ambitions to allow the NHS to embrace new technologies by linking health and care organisations with digital health innovators such as ourselves. It makes several clear recommendations on reforms to help speed up patients’ access to healthcare technologies. It’s encouraging to see that those behind the review share our ambitions to ensure that the UK becomes a world-leader in healthcare innovation through an NHS which embraces the technology that patients in today’s on-the-go society need.

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“This government has a strong commitment to the life sciences and to building a long-term partnership with the life sciences industry. We are determined to make the UK the best place in the world to develop new drugs and other products that can transform the health of patients.

“The report provides us with a strong basis to make the right decisions about how the health system can be adapted to meet the challenges of the future, attract inward investment, grow the thriving life science industry and use innovation to improve patient outcomes and tackle the financial pressures on the NHS.”

Health Minister Lord Prior


A recent change in circumstances have seen a similar company withdraw from the DigitalHealth.London Accelerator programme as it focuses its efforts on markets elsewhere. This leaves Now Healthcare Group in the luxurious position of being the singular telehealth provider to be a part of this potentially revolutionary Accelerator scheme, which is of course incredibly exciting for us as a business.

As a company we firmly believe that we are the clear market leader in this exciting telehealth industry, and I remain more confident than ever that we are truly ready and able to input our technology into the NHS to help combat many of the issues being faced by our nation’s healthcare service. Better access to technology for the NHS means better access to healthcare for its patients, and our ultimate ambition is to provide the nation with a convenient care and a more accessible health system.


You can read more of my thoughts on LinkedIn (Mr Lee Dentith), and you can also follow me on Twitter.


US Employers Turn to Telehealth

CEO & Founder of Now GP’s parent company Now Healthcare Group, Lee Dentith, discusses encouraging findings concerning telehealth as an employee benefit in the United States.

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As the UK’s National Health Service continues to creak under ever-increasing pressure and strain, across the pond in the United States there are encouraging signs that the long-awaited telehealth revolution is beginning to gather significant pace.

A new study compiled by the National Business Group on Health (NBG) surveyed 133 large American businesses, who between them employ over 15 million Americans. The results were incredibly encouraging for our industry, indicating that nine out of ten large employers are intending to make telehealth services available to their employees next year.

This is up 20% on last year’s figures, and is a significant indication that telehealth availability is well and truly on the rise as a high priority employee benefit.


“Employers’ focus in 2017 is shifting away from plan design to optimising how healthcare is accessed and delivered. That translates into expanded telehealth services, more Centers of Excellence options and optional selective network choices that focus on providing higher quality healthcare.”

Brian Marcotte, President & CEO of National Business Group on Health


I’ve recently been based in the States on business, and I can confirm that telehealth and mHealth solutions are very much high on the agenda for a number of major organisations. This shift is undoubtedly motivated by an attempt to offset a rise in overall healthcare costs for employers, and provide workers with cost-effective, convenient and accessible care.

NBG states that, should this current trend continue, over 97% of large employers will offer telehealth and remote healthcare services to their employees by 2019. Bear in mind that in 2014 this figure was at just 22%, it shows just how beneficial this technology is proving for both employers and employees.

In the UK employee sickness absence continues to be an ongoing problem. It’s something that collectively costs UK businesses £29 billion each year, with over 130 million working days lost to sickness annually. Poor access to services and lengthy waiting times are of course significant contributing factors to these alarming figures.

We’re starting to see companies begin to embrace mobile healthcare solutions on a similar level to that in the United States, allowing organisations such as ours to provide employers with a cost-effective employee benefit service, and employees with convenient and reliable healthcare access. Now Healthcare Group‘s aim is to eliminate sickness days through early intervention, giving people access to a professional medical opinion when they need one and preventing illness from getting worse by tackling it in its earliest stages.

We’ve already teamed up with a number of businesses to provide our services to their staff, with great results. It’s an exciting time to be involved in this ever-growing industry, and we’re confident that mHealth is well on its way to becoming the must-have employee benefit right here in the UK.


You can read more of my thoughts on LinkedIn, and you can also follow me on Twitter.


The Role of mHealth in Out of Hours Healthcare

In his latest blog, CEO & Founder of Now Healthcare Group Lee Dentith discusses the role mHealth can play in helping the government to fulfill its seven-day service promise. 

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The government’s proposed seven-day service has been much discussed in the healthcare industry, and of course, there is much uncertainty surrounding its feasibility and how the goal of providing patients with a more convenient service can ultimately be achieved.

I do feel very passionate about the importance of people in our country being able to access healthcare whenever they should need it. You can never predict when you’re going to fall ill, and it’s imperative that we as a nation are in a position to provide people with an efficient and reliable healthcare service, regardless of what time of day it is or whether it’s a Monday or Sunday.

I was very intrigued to read the thoughts of GPC Chair, Dr Chaand Nagpaul, in this recent article by Pulse. I couldn’t agree more that it’s imperative that we are using our resources wisely in order to help those who are in need of healthcare the most.

For me, as the founder and CEO of Europe’s leading mHealth company Now Healthcare Group, the challenge to fulfil the seven-day service promise is essentially the premise of our business model; we’ve made it perfectly clear that our intention has always been to ensure that people in the UK, and indeed globally, will have access to healthcare when and where they need it.

The mHealth industry continues to go from strength to strength, and it’s incredibly encouraging that businesses and the general consumer are starting to sit up and take note of the potential that the innovative technology carries. This is exemplified by our exciting new partnership with Thomas Cook, which will see us provide our service to UK residents whilst they are abroad on holiday.

It’s clear to me that mHealth simply must be considered by the National Health Service in order to make the dream of a seven-day primary healthcare service a reality. As Dr Nagpaul says, the service is severely underfunded and it’s imperative that any resources it does have are not wasted in areas which will see doctors sat in empty surgeries on a Sunday whilst patients elsewhere continue to struggle to see their GP urgently.

mHealth services such as Now GP provide patients with the opportunity to see an NHS-qualified GP as and when they need. Our aforementioned partnership with Thomas Cook, plus some of our other agreements with the likes of Schools Advisory Service, are concrete proof that people in this country are actively seeking an mHealth solution to make healthcare more convenient and accessible for them.

The coming months will undoubtedly see more big questions asked of the government and its intentions; I for one remain hopeful that, through the adoption of such fantastic and beneficial technology, the seven-day promise can be fulfilled in a smarter, more convenient and cost-effective way.


 

You can read more of my thoughts on LinkedIn or follow me on Twitter.

 


Average GP Appointment Waiting Times Hit 2 Weeks

In his latest blog, CEO & Founder of Now Healthcare Group looks at more worrying statistics concerning NHS appointment waiting times and how mHealth services such as Now GP can be used to alleviate strain on the nation’s healthcare system.

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As the strain and pressures on the National Health Service continue to mount, patients continue to suffer from an inefficient and increasingly unreliable service. Pulse Today revealed last week that another survey has been conducted which makes for bleak reading for those in the healthcare sector.

Many of you won’t be surprised to hear that this worrying news is related to GP appointment waiting times which have, of course, once again increased. The survey, answered by over 830 respondents, reveals that the average waiting time to see a doctor in this country is now 13 days. This is up from 10 days on the same period for last year, meaning that the average GP appointment waiting time has increased by 30% annually.


It’s estimated that a 17 day wait for a GP appointment could be the norm by 2017


To make matters worse, it is anticipated that this figure will increase next year – many are already suggesting a 17 day wait could be the norm by June 2017.

Earlier this month it was revealed that some GP practices had been forced to stop providing bookable appointments and only accepting patients seeking emergency consultations due to continued workload pressures. As these kind of drastic measures become more and more commonplace across the UK, it’s obvious that the general practice crisis is having a real effect on patients.


“Waiting two weeks for an appointment… is dangerous for patients and incredibly risky” – Lee Dentith


My concern is that waiting two weeks for an appointment is much more than just an inconvenience – it’s dangerous for patients and incredibly risky. At Now Healthcare Group we regularly champion the importance of early intervention when it comes to primary care issues; the quicker a GP can spot and diagnose a problem, the quicker you can be on your way back to full health. Waiting two weeks for health advice can see issues worsen, making them more difficult to cure and increasing the risk of it becoming more serious.

On top of this, it’s very impractical for those patients who work on a full-time basis; they’re forced to either take time off work to attend a clinic, or potentially spread their sickness around the office through what is known as the “presenteeism” problem.

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What’s frustrating from our point of view is that our service has been designed to combat this ongoing appointment crisis. Mobile health solutions such as Now GP are intended to alleviate pressures on the NHS by making appointments more accessible – the majority of our patients are able to speak to a qualified GP within ten minutes of requesting an appointment.

Simply put, the NHS needs to embrace services such as Now GP in order to ensure that the quality and reliability of healthcare that people in the UK receive does not fall. By offering patients access to mHealth platforms, the NHS will be able to significantly reduce appointment waiting times, demand in general and make healthcare generally more accessible and convenient for people. We’re not looking to compete with the NHS in the primary care market – we want to work together to put an end to this rapidly spiraling accessibility problem.


You can read more of my thoughts on LinkedIn or follow me on Twitter.

 


Dr Now Announces Rebrand to Now GP

Now Healthcare Group (NHG) is delighted to announce that its flagship product Dr Now is to be rebranded as Now GP in the United Kingdom.

A new logo accompanies the rebrand, as well as the adoption of tagline “Tomorrow’s healthcare now.” The name and trademark ‘Dr Now’ will be retained and used for the growing international mHealth market, now worth $59bn globally. NHG has ambitions to penetrate several international markets in 2016-17, including Asia and the Middle East.

Extensive customer research was conducted by NHG in preparation for this switchover, with 92% of 2,000 patients agreeing that the name ‘Now GP’ was better suited to the UK market due to its strong links to primary care and general practice.

Dr Now was first launched in the UK in August 2015 as the world’s first app to diagnose and deliver medicines from its own integrated online pharmacy distribution hub, Now Pharmacy. This makes the app a one-stop solution for the majority of primary healthcare issues.

It connects users to a UK-based GP through smartphone video consultation, with appointments usually available within a ten minute window and next day delivery of medicines guaranteed. In central London, medicines are delivered in as little as 2-4 hours.

NHG has recently partnered with a number of high-profile business and insurance clients to supply their customer base with this fantastic medical benefit.

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As part of ongoing strategic planning, NHG has also appointed GP Bullhound – a leading investment banking firm – as corporate advisors. Firm director Nick Horrocks said:

“GP Bullhound is delighted to be working with Lee and his highly professional team at Now Healthcare Group. The business is very much at the forefront of future healthcare and will have a transformational impact on how we all view and use healthcare services.”

CEO and Founder of Now Healthcare Group, Lee Dentith, made the following statement:

“We felt it was the right time to rebrand the product as Now GP in order to keep it in line with our existing brand identity and upcoming future products. Our customers felt that ‘GP’ was more appropriate for the UK market; it’s a title that evokes trust in general practice and ensures our app is recognisable as a primary care platform operated by fully-qualified GPs.”


View the Now GP promotional video here: https://www.youtube.com/watch?v=rHcdD0YKdbs.

Download the Now GP app from the App Store and Google Play.

***NOTES TO EDITORS: For more information on the industry-changing Now GP product, visit www.nowgp.com or contact Founder Lee Dentith at lee.dentith@nowhealthcaregroup.com or Jon Taylor at jon.taylor@nowhealthcaregroup.com. Lee Dentith is available for all media enquiries including phone/TV/radio and email interviews. Alternatively, contact Now Healthcare Group on 0161 820 4860. 


Mental Health in the Workplace: A Worrying Trend

In his latest blog, Founder and CEO of Now Healthcare Group Lee Dentith explores the worrying statistics surrounding mental health in the workplace and how an occupational health solution will be beneficial to tackling such issues.

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Last week I came across some extremely disturbing statistics on mental health in the workplace in the United Kingdom. New research has revealed that 57% of employees in this country have suffered from mental health problems whilst in employment and, worryingly, a third say that their employer approaches such issues in a negative way.

The lack of awareness of mental health issues is a worrying trend, with 13% of employees describing their organisation as “dismissive” when it comes to discussing these issues. For too long there has been this negative stigma associated with mental troubles, and these statistics paint a horrifying picture of employer attitudes in this country.

Only half of sufferers admit to opening up to their employer about their mental health-related problems, with the majority deterred from discussing their conditions due to the unhelpful and negative attitudes held by their organisation.

Mental health issues are affecting millions of UK employees each and every day, and a third of respondents to the Canada Life Group survey have criticised employers for offering little to no support to those who are suffering.


Here’s a look at the mental health statistics uncovered by the Canada Life Group survey:

 

  • 57% of UK employees have suffered from mental health problems while in employment.
  • 33% say their employer approaches such issues in a negative way.
  • 13% describe their organisation as “dismissive” to mental health issues.
  • 12% claim their organisation is uncomfortable and awkward when dealing with the subject.
  • 8% describe their employer as “secretive” by refusing to talk about mental health.
  • Only 5% say their organisation is helpful when dealing with mental health issues.
  • 47% of employees suffering have opened up to their employer.
  • 32% say their employer offers no support for those experiencing problems.
  • 25% are unaware of the support, if there is any, offered by their employer.
  • 51% say UK employers need to do more to encourage positive mental health at work.
  • 24% say sufferers are discriminated against in the workplace.

This lack of understanding around mental health simply cannot continue if employers want to be part of our accepting, forward-thinking society. It is absolutely crucial that employers communicate with employees and encourage them to not feel uneasy about opening up about such issues. In terms of help, though, employees need someone to confide in and need advice from an expert – and this isn’t always possible to provide within the workplace itself.

We’ve spent the last few months developing one of the most innovative new branches of the Now Healthcare Group business, with plans to launch Now Occ Health, an occupational health platform, in the second quarter of this year.

Now Occ Health will assist employees in keeping well both physically and mentally within the workplace, with professional psychiatrists, psychologists, therapists and occupational health advisers available on demand to discuss any issues that UK workers may have. Advice on physical problems will also be available to those in need, offering preventative care, diagnosis and workplace health tips.

Part of our overall ambition to ensure that all elements of healthcare are accessible and available to each and every one of us, Now Occ Health is just one of several exciting projects we’re working on as a company over the coming months.


Now GP Makes Two Senior Appointments

The innovative mHealth company welcomes a new COO and CTO following its recent relocation to Manchester’s MediaCityUK.

Now GP and Now Healthcare Group are delighted to announce the appointment of two new senior staff members following our recent expansion and move to Manchester’s MediaCityUK. We are able to confirm the appointment of Ian Ronald as Chief Operating Officer (COO), as well as the arrival of Tim Ng as Chief Technology Officer (CTO).

Ian Ronald arrives at Now Healthcare Group as an experienced operator of retail and consumer businesses including BP, Pizza Hut, Scholastic, Tastecard and The Wine Society. He is an expert in business strategy and development, revenue growth and operational improvement. He is responsible for delivering the Now GP service to the high standards set by Now Healthcare Group as a company.

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Ian Ronald, COO of Now GP

Ian’s experience covers several sectors, including financial technology, restaurants, children’s books and fine wines. His role will see him remain focused on what the customer – the Now GP patient – requires and the best ways in which this can be achieved through our mHealth service.

Tim Ng boasts a wealth of experience, having been a leader of technology teams in a variety of settings for over 16 years. His CV includes previous employment at companies including Fujitsu/ICL, Latitude Group, threeSixty Services LLP (Standard Life) and tech start-up company Property Moose.

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Tim Ng has also joined as CTO

A number of core platforms developed by Tim have been integrated with large scale enterprise systems and web API frameworks with Overture (Yahoo), Google and MIVA. His role at Now Healthcare Group will see him oversee the continued development and innovation of the Now GP mHealth platforms and applications.

The appointments come at an exciting time for Now GP, with new business clients and further exciting opportunities soon to be announced in the New Year, as Now Healthcare Group continues to establish itself as the world’s premier mobile health organisation.

Founder and CEO of Now Healthcare Group and Now GP, Lee Dentith, made the following statement:

“We are thrilled to welcome both Tim and Ian to the business, with these appointments further showing our ambition as a company as we head into 2016. Our commitment to providing patients with an effective healthcare solution will continue into the New Year, and with Ian and Tim both on board we’re confident that we can continue our fantastic progress and make further strides as a business. ”


Now GP to Speak at Manchester mHealth Conference

Now Healthcare Group has been invited to share our thoughts on the current role and future of digital health technology at the Enable, Connect, Empower: The Digital Health Opportunity event at Citylabs in Manchester.

Hosted by eLucid mHealth, the afternoon will feature some of the leading influencers in the digital health industry as they deliver a series of insightful presentations and panel discussions on the digital health opportunity and the role that the North West is playing in the digital health revolution.

The world’s premier telehealth organisation will deliver a presentation on the growth of the Now GP platform and the ways in which digital health solutions can be successfully integrated into the UK healthcare system. We will be joined by keynote speakers Scott Andrews and Guido Schmitz, who are Head of Healthcare at Samsung and Director of Global Packaging Design at Bayer Consumer Care respectively.

This exclusive invite-only event will be hosted by Michael Taylor of Discuss Manchester, and will see a coming together of some of the most innovative and forward-thinking minds in healthcare.

The presentations will be followed by a full panel discussion and a Q&A session, providing guests with an opportunity to pitch their questions to the leading industry figures in attendance.