Founder and CEO of Now Healthcare Group, Lee Dentith, discusses a new survey amongst GP practices in the UK which revealed some interesting figures concerning primary care consultation formats.
Amidst the chaos and controversy surrounding last week’s much talked about NHS cyber attack, some other interesting news regarding consultation formats within the health service emerged, and perhaps went somewhat unnoticed by a lot of people in the industry.
A recent survey of GP surgeries in the United Kingdom has found that one in six practices carry out “email consultations” with their patients, while a huge 96% of them offer telephone consultations.
These sort of processes are part of NHS England’s “10 high impact actions”, a set of proposals with the ambition of releasing time within general practice and primary care and reducing strain on NHS services.
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